Good day.
I have a problem: the task list on the same board on the site and in the mobile application is different.
In the mobile app, I see more tasks on the board - this is correct.
How to fix it?
Hello Дарья,
I hope you are having a nice day.
JIRa mobile uses a simpler view and does not have all the features that JIRA provides in a desktop view.
That been said, I believe that your current desktop board view could be configured with some feature that is filtering the board tasks. Please, check the following details:
- Check if the board filter is returning the same issues as the mobile view in the issue navigator page. To see it, Navigate to board settings > General > Edit filter query on the desktop view:
- Confirm if a quick filter is not been selected in your board at the desktop view:
- Confirm if a swimlane is configured in the desktop view and is not been applied to the mobile view:
Navigate to the Board settings > Swimlanes > set none at the desktop view > Confirm if the issues started to display correctly
If the steps above do not help, please provide us with a screenshot of both views and let us know if your board filter is returning the correct number of issues in the issue navigator.
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