Need help adding a transition

Question

HI all,

I need to add a transition from Closed to In Progress and I keep getting the following error message:

You are editing a draft workflow. The step 'Closed' has no outgoing transitions in the Active workflow, so you cannot add any outgoing transitions in the Draft workflow.

Joe Pitt · Accepted Answer

You need to copy the current workflow, edit it, and then assign it to the project. As the error says, you don't have an outgoing transition already in the workflow.

Ravi · Accepted Answer

@Frank_Sobczynski

The following limitations apply when editing the draft for an active workflow:

* It is not possible to edit the workflow name (only the description) if a workflow is active.
Workflow statuses cannot be deleted.
* If a status has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added, regular or global. 
* The step ID cannot be changed. See Cannot Add Transitions or Delete Steps in Draft Workflows.
* To make any of the modifications listed above, you need to copy the workflow, modify the copy, and then activate it.

Here is the complete documentation https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html