Backup Restoring issue.

Question

Hi Team,

We have confluence 6.12.1 on one of our development server. we are migrating the confluence to production server. Yesterday i have downloaded the latest confluence server from yoru site and installed it on production server. I have performed backup of existing confluence server (1.2GB) and got the xml.zip file, the same has been uploaded to new production server. While restoring it stuck at 3% and did not complete the restoration process. Now when i access the new confluence setup it shows "System Error". I tried restarting confluence but it is of now help. I need the following,

1. How do Irecover the new setup.

2. is there any better way to restore the xml file directly through shell.

Note: my current development setup is on windows and the new setup is on RHEL linux.

Regards,

Sriparna

Diego_88dj6o · Answer

Hello there! Well, this behaviour could have been caused by a few issues. So, we can start by retrying the process as a whole. So lets begin: * Restore your new installation to a point prior to the restore attempt* For that you could re-install the application or restore previously backed up folders and database. * The folders that should be restored are and * Upload the .XML file to your destination server * Place it under /restore * Start Confluence * Go into Cog Icon > General Configuration > Backup & Restore * Scroll down to Restore a backup from the Confluence Home Directory. * Select the file you just uploaded to the /restore folder * Wait for the process to finish Notes * Ideally, no one should be using Confluence during this restore * Always backup , and database before performing a restore * If you still use the internal database (H2), you should be able to get Confluence running after clearing the contents of and starting the application again Still, we do not have much information about what is actually happening to your instance. You may have a better idea of the current situation if you look into the logs under /logs and check what happens the latest System start. A system start log line should look like this: contextInitialized Starting Confluence 6.X.x Looking forward to your reply!