Is there a way (i tought about to create a sla just for that) to put new requests on low/lowest priority? my requests are coming on medium priority and time is bad
@Roger Camargo This is happening because the default priority in your "Priority Scheme" that applies to your project is "Medium". You can make use of "Priority Schemes" feature in JIRA and create and link a new custom Priority Scheme, that has "Low/Lowest" priority as default, to your project.
See this documentation for more information on "Priority Schemes" in JIRA: https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html
Hope it helps!
Thank you @Taranjeet Singh , you saved my life!
@Roger Camargo Please mark my answer as accepted, for the others in the community to get benefit from this .
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