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Cascading Select doesn't appear on screen in New View

Kathy Gryta

I am creating a custom field that is a cascading select in a project in cloud JIRA that is a 'Business Project'. When I view my issue in the 'old view' the field shows up right where I want it on the screen, but if I'm in 'New View' the field does not appear at all, and on the Issue Layout screen, next to that field is says 'coming soon' - well, how soon? So far, not feeling the love for 'New View'

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Shawn Masters

You can reach out to Atlassian and request an Update, but that's about all you can do other than wait on the release to come to your instance.

As an admin I have been fielding this complaint with several of my development teams, so we feel your pain.

Hans Fast

Hi,

Sorry but "new view" and "old view" makes no sense to us. Having spent several hours configuring the cascading field, three days in a row, trying to get our custom field to show, I'm not a great fan of Jira Cloud atm.

Why would you allow us to create a custom field, spend time adding picklist values, we see it on the New Issue screen, and then we can't use it??

Just so you know, when I first saw the "Coming Soon" I interpreted it as "This field will be shown soon", as in some configuration that would take a little while before it actually was shown in the user's browsers.

I also happily distributed new screenshots and documentation to all users on how we should use the new field. Now I have to revert all that back. Pleeeeze!