Issues disappeared when migrating to new workflow

Susie Barber

I just created a new workflow and changed my Scrum board to that new workflow.  Now issues in two of my columns in the current sprint disappeared as well as everything in upcoming sprints and my backlog.  Why didn't everything migrate and more importantly, how do I get everything back?

 

Petter Gonçalves

Hello Susie,

Welcome to Atlassian community.

You mentioned that only issues from two columns of your board have disappeared once you migrated your issues to your new workflow, right?

When you perform a workflow migration, you will need to map all your issues to the new status configured in the new workflow.

That been said, I would check the following:

1 - Navigate to your board > Click on the three dots menu (...) > board settings > Columns

2 - Check if the statuses of the new workflow which you've  migrated your issues are properly configured on the board columns

3 - On the General tab, check if your board filter is returning the issues for the new statuses you configured

Basically, the board columns will reflect the status where your issues are, so I believe your new statuses which you have mapped your issues during the workflow migration might be not configured on the board columns.

For more details about this feature and how to configure board columns, you can refer to the section "Board columns are related to your workflow" in the documentation below:

- Working with boards

Let me know if this information helps.