We're getting "Page tree failed to load" on all left hand navigation screens

Question

We're getting "Page tree failed to load" on all left hand navigation screens.

We've not upgraded or done any significant changes.

Any Ideas ?

Grant Lemke · Answer

Hi Niklas and Mark,

We are experiencing the same error as shown here:

We're using Confluence Cloud.  @Mark Derry were you able to solve your problem? @Sloan N_ B_ could you perhaps offer some guidance?
Cheers,
Grant

Sloan N_ B_ · Answer

Hi Mark,

if you are on the self hosted version of Confluence you can find the version number on the bottom of most Confluence pages or at Cog icon > General configuration > System Information.

Mark Derry_7bbg6c · Answer

Niklas,

Yes, Confluence.

Let me know where I should look for the version identifier you require and I'll send it.

I can't send a screen shot at the moment but the problem was in displaying the directory like navigation structure that's displayed on the left.

Thanks

Mark