I can see the user in the administration panel, he is like any other user.
I can't mention him with @, the search engine won't find him.
I cannot add him in any team, or find him
Hi @Alexandra Grasland
Are you searching him by name, or by email address?Has he ever logged in?Did you try copying his first name, and then paste it after the @ to see if Jira finds him?
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