Here is the error I see when I try to access my project in JIRA. I am able to access other Projects/ epics in those projects. An error occurredHide…(4) Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details * Exception: jira/autocomplete/issue-autocomplete missing jira/field/issue-picker * Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US * Line: 19 * Column: 1967 * Exception: No jira/moment * Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US * Line: 19 * Column: 977 * Exception: Unable to get property 'init' of undefined or null reference * Resource: https://jira-prod.nfcu.net:8443/secure/RapidBoard.jspa?projectKey=MLOSR&useStoredSettings=true&rapidView=175 * Line: 197 * Column: 13 * Exception: undefined missing jira/license-banner * Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US * Line: 19 * Column: 1967 Environment Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; wbx 1.0.0; rv:11.0) like Gecko Stack trace * Error: jira/autocomplete/issue-autocomplete missing jira/field/issue-picker * at l (https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US:19:1967) * at u (https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US:19:944) * at s (https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US:19:2226) * at window.require (https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US:22:192) * at Global code (https://jira-prod.nfcu.net:8443/s/3558a77a29fa018497aeaad2bf1a6bdd-T/t0ztmm/74006/b6b48b2829824b869586ac216d119363/3e9f113b4c4281bc3999e4c332c3f0b6/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:24:2676)

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to access a specific project in JIRA

Himabindu Suri

Here is the error I see when I try to access my project in JIRA. I am able to access other Projects/ epics in those projects.

An error occurredHide…(4)

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

Exception: jira/autocomplete/issue-autocomplete missing jira/field/issue-picker
Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US
Line: 19
Column: 1967
Exception: No jira/moment
Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US
Line: 19
Column: 977
Exception: Unable to get property 'init' of undefined or null reference
Resource: https://jira-prod.nfcu.net:8443/secure/RapidBoard.jspa?projectKey=MLOSR&useStoredSettings=true&rapidView=175
Line: 197
Column: 13
Exception: undefined missing jira/license-banner
Resource: https://jira-prod.nfcu.net:8443/s/f4ed3caceb2de789b0afec18a1e9a2e1-CDN/t0ztmm/74006/b6b48b2829824b869586ac216d119363/84bc7227d1cb5154b586d65ab1c07498/_/download/contextbatch/js/_super/batch.js?locale=en-US
Line: 19
Column: 1967

Environment
Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; wbx 1.0.0; rv:11.0) like Gecko
Stack trace

Accepted answers

JP _AC Bielefeld Leader_

Hi,

you tagged the question with "Confluence" but you're asking a Jira question.

Anyway, did you try another browser? Maybe it's a browser related problem. You could also try to clear the browser cache.

Kumar_ow8zf3

Hi @Himabindu Suri Recently I got Similar issue with different error its poping up on only software projects

please work around in test environment 1st

please take a look is there any java scripts in "announcement banner" or work around disable the all add-ons re-enable it and try to figured it out which add-on is causing.

Update all add-ons and check it

if it still causing raise a help desk ticket.

Refer link: https://confluence.atlassian.com/jirakb/loading-agile-board-shows-an-error-occurred-inline-editor-901694537.html

Thanks,

Kumar

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