Salesforce n Jira Connector Service Rocket Adding Comments

Question

Hey Guys,

I have created a custom object from Salesforce that is connected to out Service Desk in Jira. They allow comments to be created via Salesforce on case chatter feed.

I was wondering is there a way to send comments through the custom object i have created ?

Yamam Al Ghourani[ServiceRocket] · Answer

Hi Nirodha,

Unfortunately, the connector doesn't support custom object chatter or comment at the moment.

However, there's a feature request raised on ServiceRocket Ideas portal: https://ideas.atlassian.servicerocket.com/ideas/SFJC-I-146 I encourage you to up-vote it, and leave you comment and use-case.