Slow Servicedesk

Question

We are experiencing too much slowness in our jira SD hosted server version hosted in our server.

Even we have increased the memory to 5 GB still it is not behaving as expected >browsing is very slow

We have the following products running integrated with same server

1.SD

2.Software

3.Confluence

Please can someone advise hoe to do the health test for the jira application .It is very urgent

Petr Vaníček · Answer

Hi,

did you follow linked tutorial? You should not need manipulate with files inside archive. Just follow tutorial and everything could be ok.

Firas AlTamimi · Answer

we are unable to migrate data from h2 to postgresql.Do we need a third party tool or xml file migration is suffcient.We are using

1.Jira SD -2 projects

2.Jira Software -2 projects

Firas AlTamimi · Answer

Dear Peter

I am trying to import activeobjects.xml file in new database postgresql but it is throwing an error message

Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early

Please can you update us