Post Mortem (Incident Management) template or macro in Confluence

Question

Dear all,

My case is to automate the template we have in Confluence for Post Mortem with information from Jira  SD- for example not only the ticket number, but Assignee, Reporter, Resolution, Time opened, Closed etc to be populated automatically after the ticket is selected.

Especially important for me is the timeline based on the comments in Jira SD.

What I have as an idea is something like the template in Jira Ops (https://www.atlassian.com/blog/announcements/announcing-postmortems-jira-ops). You already understand that that Jira instance is on server, otherwise I have the ready solution. Is there any macro or template or is it possible to create a macro pulling that information? Thank you in advance! Kind regards

Radosveta

Tuncay Senturk _Snapbytes_ · Answer

Hi @Radosveta Delcheva

I am Tuncay, and I am also the PO of Easy Integrations Plugin for Jira. As @Brant Schroeder mentioned, you can easily achieve that using Easy Integrations plugin.

If you have any issues or problems, you can raise a ticket here and our support team will help you.

Cheers

Tuncay

Radosveta Delcheva_um627d · Answer

Hi, thanks I am aware of that Add-on, it is resolved now.

Brant Schroeder · Answer

@Radosveta Delcheva

This app https://marketplace.atlassian.com/apps/1218455/easy-integrations-for-jira?tab=overview&hosting=datacenter

and the instructions here https://medium.com/easy-integrations-for-jira/how-to-create-a-confluence-page-from-jira-issue-ccc4325ca4a9

I believe this is what you are looking for.