Hi!
Is there a way to allow customers to edit/delete their own comments in selfservice portal?
regards,
Florian
Hey @Florian Schüller - you should be able to edit the permissions for 'edit own comment' to include Service Desk Customers project role.
Thanks! Then i was already on the right way - but i got an permission scheme error and didnt recognize that.
But i think it will be solved with this article:
https://confluence.atlassian.com/jirakb/resolving-permission-scheme-errors-838416389.html
Best of luck - and if this answer resolved your question, please mark it as accepted. Have a great day!
Hi @Florian Schüller
A "little" bit late, but still this is not possible.
We have this JSDSERVER-614 - Allow users to edit their own comments feature suggestion opened to it, but it's not implemented yet.
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