Issues do not keep the sprint and come back to the backlog after reloading

Question

When I move an issue to the active sprint, confirm the action and reload the page, the issues comes back to the backlog.

Ramarao Gaggara {Appfire} · Answer

Hi @Evgeny Erofeev ,

If you feel like my answer helped you, kindly mark my answer as accepted.

Thanks,

RamaRao

Alexey Matveev · Answer

Hello,

Are you sure that the issue can be edited? Can you go to the issue view and enter the sprint manually?

Ramarao Gaggara {Appfire} · Answer

Hi @Evgeny Erofeev ,

Please let us know which option you used out of below and also let us know if you did any other action other than below.

* Did you edit the sprint field to enter the currently active sprint.

* Did you drag and drop the issue from the backlog list up to the active sprint.

* Did you do any bulk edit of issues in the backlog list.

If possible, please share the screenshot/s from your Jira instance through which we can get to know more details.

Thanks!

RamaRao