Filters are not working for one user, the results display some field names, repeated. Myself and other users see the proper results. Also, the user can't create a filter because the dropdown is not populated, with the filter constructs. It seems only this one user's account is affected, and we get the same results from any PC. I have already re-indexed, twice. It seems the user's profile is corrupted somehow, but is it temporary? Will a disable/re-enable of the user's account make a difference? Will stopping/starting the JIRA service resolve any cached file errors. Reboot the server? Any Ideas? Please advise.
