how do i access my companies confluence server using the confluence app?

Question

I have downloaded the confluence app for Ipad. It asks me to input my site URL, which I do and it is correct (I know it is as i can access it on internet explorer on my mac) but it returns the message:

Can't connect to your site

this could be because URL is wrong, you need to use a VPN, or Confluence is unavailable.

JP _AC Bielefeld Leader_ · Answer

Your company is probably using a self-signed certificate. Not sure if this is related to Apple or the Confluence mobile app not allowing untrusted certificates.

@[deleted]was asking for the version of the Confluence server. If you open the server URL with safari on your iPad, it should be displayed at the bottom of the login page.

Did you check this page:

https://confluence.atlassian.com/doc/confluence-mobile-284365706.html

Best

JP

unknown · Answer

There is also an internet explorer app too!

unknown · Answer

Hi Jan-Peter,

The issue was becuase of a lack of VPN, which I sorted. Now it seems Apple have blocked me accessing the page because the certificate is untrusted. I’ve tried to add it as a trusted certificate but it won’t allow - any ideas?

Thanks for reply!