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Create Only is able to work on issues

Michael Bredeho

Hey there,

we are trying to create a group of users that is only able to create issues.

But at this time, they can even work on issues or close them.

We already tried some of the tips around the Forums, but none of them worked for us.

The Group is part of the Global Permission "Jira-Users" to perform an Login.

Thanks

Michael

Accepted answers

Michael Bredeho

Thanks Nic, that solved my problem.

I configured the "Permission condition" per transition element and everything works just fine.

All comments

Nic Brough -Adaptavist-

I suspect that you've got one or more of the groups the users belong to in the project role "developers".

You always need to read your permission schemes alongside the list of groups and people or groups in the roles in the project you're trying to control access to.

Michael Bredeho

The group "CreateOnlys" is part of Users Role.

Michael Bredeho

The User is able to Start working on the issue as part of the time tracking system.

And he is able to close the issue, he is able to follow the entire workflow behind the project.

This User will be used to by our Service Center create issues and comment them.

He is only in the group "CreateOnlys" which is part of the "JIRA Users" global permission.

Nic Brough -Adaptavist-

Ok, that helps.

Before I run off down the wrong path, I'd like to be clear - when you say the users can "work on" issues, do you mean they can log work on it? Not a general "they can do things to issues"?

Also, can you pick on a particular user who should have "create, but nothing else" but is getting more options, and check the full list of groups they are in?

Michael Bredeho

Thanks Nic, that solved my problem.

I configured the "Permission condition" per transition element and everything works just fine.

Nic Brough -Adaptavist-

I *always* manage to forget to put conditions on my transitions. 10 years, I really should know better by now :-)

Glad we got there!

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