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Unable Slack Integration

Aitor Bermejo Cacho_g4qd4y

Hi Community!

I try to used the add-on "Slack for Jira Server" in my Jira (v7.10.2) but when I go to Integrations, I cant integrate it....What can be the problem?

We have enabled the conexion to slack with Confluence and with our dev-jira.

Thank you!!

Accepted answers

Mirek

I guess it might be netowork connection or some server setting that is blocking the connection.. Did you have a change to look at the logs? Are you sure that same ports are open on all machines? Could you check if you can reach internet from the server - it might be blocked.

All comments

Mirek

Aitor Bermejo Cacho_g4qd4y

Thank you for answer @Mirek ,

I made ping from the server to slack and works OK, so....when I use the developer tools of chrome, I see a 400 error.

Mirek

Ok, but what about the logs from Jira? Anything special there?

Aitor Bermejo Cacho_g4qd4y

c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl]Clienterror-404whenpostingtowebhookat

javax.net.ssl.SSLException:java.lang.RuntimeException:Unexpectederror:java.security.InvalidAlgorithmParameterException:thetrustAnchorsparametermustbenon-empty

Aitor Bermejo Cacho_g4qd4y

Thank you all for your answers!!!

We can fix the problem. Just compare both server and check that all SSL are the sames. We have some differents between both server.

Thank you!

Mirek

Cool! Glad that my suggestion helped. Cheers!

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