Is it possible to automatically change the priority when a custom field changes to a specific value?

Question

Example:

Priority: low

Custom field: question

---

Priority: urgent<==has to change automatically

Custom field: problem <=Because this one has changed

Jos Braaksma · Answer

Slingshot UpdateFields might be a solution. https://marketplace.atlassian.com/manage/plugins/com.tiltedsolutions.slingshot.updatefields With the following Listener configuration, "question"s will always have priority "low" and "problem"s will be "urgent", asuming your custom field is named "CustomfieldName".

The Listener will ensure this after every change to the issues, not just at transitions. More power comes from Slingshots ability to declare inter-issue data synchronizations, that is, set field of linked or child/parent issues (to arbitrary depth) abd the use of variables to set one field to the value of another (again, between issues if you like). cheers, Jos

Renjith Pillai · Answer

If you can use script runner this can be a simple job:

* Allow change of that custom field only via  transition (source and destination status can be same for this transition) (I mean take out from Edit screen)
* Add a post function using script runner to do this check, if the custom field value has changed, change the issue status as well.

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

https://jamieechlin.atlassian.net/wiki/display/GRV/Post+Functions

Radu Dumitriu · Answer

Yes. A solution may be our plugin JJupin - Live Fields (but there are other possible solutions). Check: http://confluence.kepler-rominfo.com/display/JJUPIN/How+%27Live+Fields%27+work