Anyway to not allow new tickets for a specific component?

Benjamin Slade

We have a component which we is no longer active.  We want to be able to access old tickets on that component (ie,. don't want to delete it), but prevent users from submitting new tickets on that component.

Is there anyway to set a component to readonly?

Taranjeet Singh

@Benjamin Slade This is not possible out-of-the-box in JIRA, but might be possible using a 3rd party add-on, like "Behaviours" add-on (which is a part of Scriptrunner add-on now).

Using this add-on, for new issue creations, you can possibly hide the value of "Component/s" field based on the issue type selected by the user. Please see a community post that provides details of a similar use case: https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-disable-custom-field-value-based-on-issue-type/qaq-p/529895

 

I hope that helps !

 

As an additional information, there is an open feature request in Atlassian JIRA Issue tracker for the ability to archive JIRA components, which you can keep track of here: https://jira.atlassian.com/browse/JRASERVER-10507