nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can I avoid `Error while fetching page properties report data:`?

shin_2jtkvb

I've created multiple Page Properties Report macros on a parent page. But loading the table fails almost everytime. Rage refreshing often works but below error is still thrown:

"Error while fetching page properties report data"

How many is too many of these macros on the same page? Do you recommend I break it up and do one macro per page?

Accepted answers

All comments

Shannon S

Hello Shin,

Does this occur every time you load the page?
If you were to remove a number of the macros, does the issue persist?
What about if you copy the page?
And lastly, if you create a new page with the same macro, does it occur?

Please also let me know:

What version of Confluence are you on?
If you're using Server, can you include a snippet of the error that is generated in the Confluence Server logs when the page is loaded?

Regards,

Shannon

RichNicolosi

Hello support,

none of the above steps work, we have tried with Chrome and Edge. We rely on this heavily for issue tracking and production bugs company wide. What can be done about this as a bug fix other than "won't fix" which is what your team has the status as.

edgar.polancogomez

This is happening to us too when we add an option in the Sort by field other than Title. It seems to be a very obvious issue, can you guys pls really check it out @Shannon S ?

Shannon S

Hello @RichNicolosi,

Thank you for sharing the bug you were able to find related to this. For anyone else interested, the bug in the screenshot is the following:

CONFCLOUD-65630 Page Properties Report intermittently failing with an "Error while fetching page properties report data" error message

The day after you took this screenshot, the following public comment was added by the development team:

This issue appeared again through a regression from a recent change to Page Properties Macro. I'll reopen this issue to track it. We should have the issue fixed within today.

I can confirm that within the day, the bug was resolved and a fix has since been released. If you're still encountering the issue today, could you let me know? I'll need to get this over to support to investigate, if so.

@edgar.polancogomez,

Since the bug that Rich shared has since been resolved, are you still encountering this issue when you sort by something other than title? If so, this may be as different issue and I'd like to look into that.

If that's the case, you can raise a new thread for that and share it here with me, so I can follow-up with you.

Take care,

Shannon

Pavel Zubarev_vlwmob

Hi, I have the same issue, please fix ASAP. It wasn't resolved.

Can it be happening if multiple pages are using the same LABEL ?

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