Internal server error when opening the 'Custom fields' JIRA admin page

Surjit Jandu_63zli5

In JIRA, when I goto Administration -> Issues -> Custom Fields to view the list of custom fields, I see no Fields list on the page but am presented with a 'Internal server error' message.

Looking at Administration -> Issues -> Screens, and choosing the Configure option, I was able to determine that there were two fields with the same name. One is a system field and the other is a custom field of the same name. I believe this may be causing the issue.

Does anyone know how to change the name of a custom field without going to Administration -> Issues -> Custom Fields page (as this is what I am unable to access)

Thanks in advance

Aleksandr Zuevich_6f4k0z

Hi,

I believe you can update cfname field in customfield table in your Jira database.

Changes to the Custom Field database table could require a restart of JIRA and performing a re-index (Administration -> Indexing).