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Activity is not available during migration between cloud accounts

demodevops

Hi Team

I am facing issue with the Jira project migration from cloud accounts,We have imported issue successfuly,but activity is appears empty.

Can you please help in this.

Accepted answers

Alexey Matveev

Hello,

I also the same problem. I did not find any solution to it.

All comments

Alexey Matveev

Hello,

I also the same problem. I did not find any solution to it.

Nic Brough -Adaptavist-

How have you done this migration?

demodevops

Yes,I have exported issues from cloud account and imported on another cloud account successfully.Comments and Activity are unavailable.

Alexey Matveev

By activity I meant this part:

Screenshot 2019-03-11 at 16.12.30.png Comments tab in the Issue View should work fine. Yes, you need to tell how you did migration.

demodevops

Hi Alexey

I have exported project issue from JIRA cloud account and imported on another account,also i have maked workflow and fields as same on both cloud accounts.

Alexey Matveev

So you exported all isseus to a csv file and then imported this csv file to another instance? It means that the history was not exported and imported and your activity gadget will not have all the issue history.

Also comments should have been imported. Check your csv file, if you can see comments there. Also check logs after csv import.

Nic Brough -Adaptavist-

But how? CSV? An importer? REST? Scripting?

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