JIRA Incident automatic creation

Question

We have an app which is secured, has built in data validation, controlled and some other smart logic are built into it. On this app, users submit a change request, which our IT team will pick it up and end up creating an incident in JIRA. We would like to auomatically feed that information into JIRA.

Is it possible to feed information from outside systems into JIRA to create an incident?

If not, I can provide this information into a text or csv or SQL table, if JIRA can read that to create an automatic incident.

Let me know.

Regards,

Jai

Jobin Kuruvilla [Adaptavist] · Answer

SOAP. From JIRA5, REST is recommended.

Jai Chitkara · Answer

We have JIRA 4.4. Any idea, which API will work for us?

Jai Chitkara · Answer

Jobin, Thanks for pointing to this doc help. I kept looking before and could not find it. I have started digging.... I will let you know if I don;t go anywhere or reach a conclusion.