Unhide Can't access your account on jira login page 6.3.15

Question

I'm using older verison of jira and some customisation were done to hide to home page and "cant access your account" link on jira login page was hidden. I'm now trying to enable it.

I've already enabled external user management on under system- general setting- restart jira but that didn't work.

Neeta Dubey · Answer

Thanks for looking into my issue Jimmy. This what my announcement banner says " And I'm sure some customization is done but not sure where. Below is my template file location:

Jimmy Van (GLiNTECH) · Answer

This will be challenging to debug without knowing what the customisations are.

One place to check would be the announcement banner. Check to see if any css/js was injected there in order to achieve the effects.

Otherwise, do you know if the velocity templates for the login/logout pages were changed? I have seen some customers do that too.