Wrong MySQL Version, but correct one ist installed

Question

Hey ho,

i´ve got a very weird defect with my new jira installation (on linux server).

The Backend is managed in Plesk and there is MySQL-DB in newest version (10.1.38). After the jira installation i get the error, that the mysql version 5.5 is not compatible but there is no version 5.5

Did you ever see this behaviour? Do you have an idea, what i can do to solve it??

If you need more information please let me know ;D

Thanks guys!

Sebastain

Petr Vaníček · Accepted Answer

Hi,

you need to check supported platforms here https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html .

As you can see supported versions for Jira 8 is only MySQL 5.6 and MySQL 5.7, but as you mention you are running it over MariaDB (https://mariadb.com/kb/en/library/mariadb-10138-release-notes/) not MySQL. So you should run it only with supported DBMS.

JP _AC Bielefeld Leader_ · Accepted Answer

Hi,

Petr is correct. MariaDB is not supported. Switch your linux repos to MySQL & you won't run in any problems.

Best

JP