confluence Oops - an error has occurred

Question

Cause

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]
    at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)

caused by: java.lang.NullPointerException: Application cannot be null
    at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:226)

i try:
postgres=# SELECT * FROM cwd_app_dir_mapping ORDER BY 5;
ERROR: relation "cwd_app_dir_mapping" does not exist

Piotr Seferynski · Answer

hello,

from the beginning I installed jira (ver 7.13.1) on centos 7(full updated) with a separate database on postgress everything works. Then I installed confluence ( ver 6.14.2) with a separate base on postgress everything also well. I made all the steps in the web-based wizard, entered the license, and selected the database and last step is user integration from jira and then this error will appear. I reset wizard (deleted home dir confluence) and try without integration  and everything works but two systems  are operate independently. ...

what did I do wrong what is missing in the installation in order for integration to work properly?

Zak Laughton · Answer

Hi Piotr,

I understand you received a 'MethodInvocationException' error, and it appears you ran through the diagnostic steps on Confluence returns system error due to 'Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException at /login.vm', but the query indicates you do not have a cwd_app_dir_mapping table.

It's strange that the table isn't showing up, but it's hard to say what a root cause may be from this information alone. So we can get a better understanding, the following information will help:

* What steps did you take to trigger this error?
* Where do you see the error? (e.g. in a log file? in the browser?)
* Is this a new issue? If so, were there any changes to your environment around the time it started happening?
* Can you see ANY tables in the database? (e.g. SELECT * FROM content)

– Zak