Can I configure the project groups to be visible only to some customers?

Alexandru_Roberto_Tenea

Hi,

I'm wondering if it is possible to configure permissions in such a way that some customers can only see one group within the same project? 

For example, I have a project named Alpha. Within that project I have 4 customers: Alice, Jon, Mike and Alex.  Project Alpha has 4 groups: Improvement Requests, Bugs/Issues, Report/Data Requests and General Queries.

Can I configure permissions in such a way that Alice could only see Bugs/issues, Jon can only see General Queries and Report/Data Requests, etc? 

Thanks, 

Susan Hauth _Jira Queen_

Hi,

This doesn't exist out of the box with Jira Service Desk.  There is an app(add-on) that will do it:

Extension for Jira Service Desk.

Hope that helps

Susan