Images issues not exported in PDF or Word documents

Question

Hi there,

I have a problem in Confluence: when I insert a Jira issue inside a Confluence page, and if this issue have an image in the description field, this image is not shown in the exported PDF or Docx file. I think this is because the image is on a remote server.

Is there a way to fix this? Do you know this problem?

Thanks for your answers,

Best regards,

Julien

Shannon S · Accepted Answer

Hello Julien,

This is indeed a known problem. We have a bug for it below:

* CONFSERVER-37123 Images not included in PDF Export of JIRA Issue/Filter macro
* CONFCLOUD-37123 This is the Cloud version of the same bug above.

Please vote on the request that affects you in order for us to keep track of the number of impacted users.

Thank you for reporting this!

Take care,

Shannon

Trevor Angle · Accepted Answer

Hi @Julien Echavidre,

This is Trevor from the Confluence team. Just wanted to let you know that we have fixed this bug for PDF export in Confluence Cloud: https://jira.atlassian.com/browse/CONFCLOUD-37123

Best,

Trevor Angle