A user asked a question about something that I think would be very useful to us, and I was after some ideas about how we might do it (or if it's possible).
We track some standard tasks in JIRA, and these tasks often have a set of standard steps to follow. For example, a standard upgrade might be something like "1. Copy to off-line instance" "2. Install new components" "3. Carry out Test A" "4. Carry out Test B" "5. Switch upgraded instance to live"
Is there a good way to create some sort of template for these issues, so that users could create an issue of type "Upgrade" and it would create a master issue, and then automatically create sub-tasks for each step in the standard task?
In the initial case, there wouldn't need to be much information in the sub-tasks apart from an issue name, which could be standard for each step. We would need the same standard tasks ("Upgrade" and so on) across a number of projects.
A small amount of development work is probably an option if anybody can give a good starting point.
Thanks,
Richard