Creating a filter to extract an Enhancement and its related sub-tasks

Question

Hi All,

We use ATLASSIAN JIRA to log defects such that as a first step, we create an EPIC in JIRA which signifies a particular Project. On the second level, we create Enhancements/ Change Requests/ Tasks and map it with the EPIC link. These Enhancements/ Change Requests are the high level requirements within the Project so mapping them with the project gives me the ability to trace the requirements in my project.

At the bottom most level, we create sub-tasks for Defects within the individual Enhancements which signifies the defects pertaining to each of my individual requirements.

The problem statement is: I also want to report these defects showing a link to the Enhancements using a filter or any other way such that when I extract my report from JIRA, I could clearly identify the defects reported for each of the requirements but I am unable to pull the sub-tasks, sub-bugs linked with each of the Enhancements/Change requests.

Can you help me with this?

Tarun Sapra · Answer

Hello @Nilay Priyadarshi

Currently the ability to display parent's summary next to sub-task is an open ticket

https://jira.atlassian.com/browse/JRASERVER-16589

Jira's out of box JQL functions related to sub-tasks, issue links etc are somewhat limiting that's why the need to plugins. But without plugin I don't think it's feasible out of the box.

Nilay Priyadarshi · Answer

Hi Tarun (@tarun Sapra),

Actually ours is a controlled environment where i am told that I cannot add these plugins.

Is there an alternate way?

For the sake of clarity, following is what I need in my report-

Issue Type = Epic; is equivalent to my Project so for any release, I will create one Epic.

Issue Type = New Enhancements or New feature or Task; is equivalent to Individual Requirements for this project. So one epic will have multiple New Enhancements or New feature or Task linked with the EPIC via EPIC link.

Issue Type = Bug- Subtask; is equivalent to bugs raised for each requirement.

My report should be able to show either individual Enhancements on Top level and its corresponding subtasks at the level below or just the subtasks linked with the enhancements.

Tarun Sapra · Answer

Hello @Nilay Priyadarshi

For showing sub-tasks and other linked tickets on dashboard, I use "Custom field pack" which is a paid plugin

https://marketplace.atlassian.com/apps/1218356/custom-field-pack?hosting=server&tab=overview

Also, for writing JQL queries, I use the JQL functions provided by the Script runner plugin.

https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html

https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_subtasksof