Hello!
New to Jira! currently setting up my service board. Would like to know if its possible to customize the email notification for clients that are creating tickets, updated etc. If the answer is YES- Can you provide a step by step?
Appreciate the help!
Hi @sylvia gutierrez
start with article
https://confluence.atlassian.com/adminjiraserver073/customizing-email-content-861253783.html
I think it would be easier to search the Atlassian Marketplace for a plugin to do this.
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