is there a way to order the list on the customer channel in chronological order on their board?

Question

Hello;

we have a customer channel board where the customers go in and add issues , they want to be able to order the items chronologically and show a priority column for the items. How an i add this for them.

thanks,

Hamida

Boyan Angelov _Nemetschek Bulgaria_ · Answer

Hello,
By "customer board" do you mean the Requests page on the portal? If so, then you cannot customize it to show Priority or sort issues. To do that you will need an add-on like the one we created - Advanced Portal Reports for Jira Service Desk.
Cheers,
Boyan