Hello!
I have a team, which is involved in creating tasks. They can take task from different places, one of them is Zabbix.
I have a field (time of issue), which contains of date and time and it is filled when task created. It shows when the problem is actually appeared.
And, maybe, i somewhere, i have a field, which contains time and date of actual task creation. Lets call it time of task
As you can see, time of task should always be larger then time of issue.
I want to subtract time of task from time of issue and get some result, which then, i can to study. Thereby, i will know the time difference between of appearance of a problem and reaction on it.
I guess it is somewhere in SLA's, but i cant subtract there.
