When I try to create a JIRA issue from a pull request in bitbucket the create issue form comes up but all fields are disabled. When I open the console I see the following: All other JIRA integrations work. What is the problem here? Kind regards Marcus System information: JIra Server: 8.0.0 Bitbucket Server: 6.0.0

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Can't create JIRA Issue from Bitbucket

Marcus Krejpowicz

When I try to create a JIRA issue from a pull request in bitbucket the create issue form comes up but all fields are disabled.

Bildschirmfoto 2019-02-27 um 15.59.35.png

When I open the console I see the following:

Bildschirmfoto 2019-02-27 um 15.57.40.png

All other JIRA integrations work. What is the problem here?

Kind regards
Marcus

System information:
JIra Server: 8.0.0
Bitbucket Server: 6.0.0

Accepted answers

Marcus Krejpowicz

Found out that there was an old JIRA server id cached in the localStorage/sessionStorage which brought up this error.

After clearing the local and session storage the "Create Jira Issue" worked properly again.

All comments

Marcus Krejpowicz

Found out that there was an old JIRA server id cached in the localStorage/sessionStorage which brought up this error.

After clearing the local and session storage the "Create Jira Issue" worked properly again.

unknown

@Marcus Krejpowicz are you on JIRA Server and Bitbucket Server? Are you using the Issue Creater Plugin for Bitbucket?

Marcus Krejpowicz

Yes we are on JIRA Server and Bitbucket Server and we are using the Issue Creator Plugin.

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