JIRA Server 7.10.1 with JMWE - Groovy and Special characters in Component field

Christa Meck_5oih71

In Project A I have ticket type Fruit.

In Project B I have ticket type Basket.

On Create of ticket type Fruit in Project A I am launching post functions to create a ticket of type Basket in Project B.  All is well and fine... until... I want to add the following Component to my new ticket in Project B:  "Apples, Bananas & Kiwis"

I can not for the life of me get the proper escapes to get the component to work.  Log files show that I can't create the ticket in Project B because there is no Component called "Apples" or "Apples/".

From what I Googled I see that JIRA has historically had challenges with special characters in a number of places, including the component.  Having the team rename their Component is an option but I wanted to exhaust every possibility before I recommended that course of action.

Anyone done this?  Got any code that can help point me in the right direction?  Even if it's from another plugin?  

Thanks!

- Christa

Radhika Vijji _Innovalog_

Hi Christa,

To set multiple values in the Component/s field, you should provide component names or ids (id takes precedence over the name) separated by a comma. In your case, you need to set the Component/s of the newly created issue in Project B with the Set field value to constant or Groovy template option and value:

Apples, Bananas, Kiwis

And in case the values are "Apples, Bananas & Kiwis", where "Apples" is one component and "Bananas & Kiwis" is another, then set the Component/s field with this value:

Apples, Bananas & Kiwis

Regards,

Radhika