nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

customer satisfaction by agent report

b.kozhevnikov@kovalska.com

How I can create report like this in the Cloud jira

https://confluence.atlassian.com/servicedeskserver039/collecting-customer-satisfaction-csat-feedback-942846353.html

custom+report+02

Accepted answers

Angélica Luz

Hi Богдан Кожевников,

Welcome to Atlassian Community!
You can create a custom report adding the following information:
Series: Average rating
Label: agent name
Filter by: assignee = agent.name

You can find more details on the documentation below:
- See if your customers are satisfied

Regards,
Angélica

All comments

Angélica Luz

Hi Богдан Кожевников,

Welcome to Atlassian Community!
You can create a custom report adding the following information:
Series: Average rating
Label: agent name
Filter by: assignee = agent.name

You can find more details on the documentation below:
- See if your customers are satisfied

Regards,
Angélica

b.kozhevnikov@kovalska.com

Thank you very much.

Now I have Series - Average rating!

Angélica Luz

You are always welcome!
If you have any other question, please count on us!

Regards,
Angélica

ITT ADM

Hello, I want to do the same,

However i'm getting the error 'agent.name' does not exist for the field 'assignee'. I do have assigned agents in my project though. Any clue ?