Status should move to another status by itself when there is no response for 5 days.

Question

I trying to find a solution for this,

when user created a task, Reporter should get a email after 24 hrs and that shows status of the ticket. after 3 days reporter should get another email, if the status didn't change for 5 days it should move to "Close" status by it self. I'm trying to achieve this with automation.

Thanks

Pablo Leone_ey37zs · Answer

Legacy automation is no longer working.

I've tried to replicate this same automation using the new Automation but I found it impossible.

How can I get this working again?

Thank you.

Sai Saveen Aminigadda · Answer

https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview this one.

Alexey Matveev · Answer

Hello,

What automation do you use?