How to Restrict user from any fields on Customer portal.

AKSHAY THAKARE_p8riaz

Hi,

I have created an advance request portal which includes multiple fields for eg. Reference, Summary, Issue Type, Status, Priority, Assignee, Reporter, Created date, Resolved date.

Now I want to show "Priority" to the selected user only.

for eg. only resolving team can see the priority field on the portal.

Any Solution to this?

Susan Hauth _Jira Queen_

Hi,

JSD doesn't support hiding of fields.  But take a look at Extension for Jira Service Desk.  That's how we did it.

Susan