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Transfer Jira URL from localhost:8081 to domain

David Kepic

Hello,

I want to trasfer Jira's URL from localhost:8081 to jira.davidcubesvk.com or better davidcubesvk.com/jira.

Firstly, I tried it with jira.davidcubesvk.com. I searched around google and Atlassian forums, but, everything was OK, I set up URL redirect (masked) record on my domain's hosting service with redirect to numberIP:8081, but, when I loaded page jira.davidcubesvk.com, page thumbnail loaded, but also, only blank page loaded. Can somebody help me, please?

*You can go to jira.davidcubesvk.com if you want to see what's happening.

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Nic Brough -Adaptavist-

Try setting the domain to point to your Jira server - no trying to redirect ports or services. Make it so jira.davidcubesvk.com points directly to your Jira server, and then try jira.davidcustsvk.com:8081

David Kepic

It already is, nothing happens. I am accessing Jira directly through numberIP:8081 as you can see on this pricture:

Here is the base url in system configuration:

My domain is hosted on namecheap.com. This is my configuration:

Everything works fine for other records, this works too, but as I said, only empty page appears... Thank you for your help!

Nic Brough -Adaptavist-

How are you presenting Jira through the host?

You've shown us the settings for a "redirect", but this is not telling a service to present Jira on a url, it's just saying "if you land here, go there".

Where are you actually running Jira and how is the proxy being set up?

David Kepic

As I said, I have Jira configured as default.

And about proxy, I can't really tell you. I am developing programs and I want issues with them to be solved through Jira. These things are kind of not in radius of that I know. Sorry...

But, I know only one thing. I have nothing configured up, it's only VPS with Apache, MySQL installed. Except that, I have nothing configured.

David Kepic

Thank you for your explanation. I think, I understand literally nothing.

How can be domain routing bad, when it's only redirecting user to <ip>:8081 - where I always access Jira from -, just in masked mode...

I think I am done with my brain here... Still, if you have time, you can look in my domain configuration if you want........

Nic Brough -Adaptavist-

It's the redirection - this is not the right thing to do. A redirect means "when you land on X, point them to Y".

Imagine watching a TV - you stick it on BBC 1 on channel 101 and get a message pop up saying "not available here, please go visit channel 442". That's a "redirect".

What you actually need is your domain to serve up BBC 1 on channel 101 so there's no change to where you land.

David Kepic

Thanks, first thing that I can imagine :-). Anyways, then, what should I do?

As you have seen, I sent how I have configured my domain. It's URL Redirect Record and it doesn't work. There is how I did it: https://www.namecheap.com/support/knowledgebase/article.aspx/579/2237/which-record-type-option-should-i-choose-for-the-information-im-about-to-enter. What should I do?

Nic Brough -Adaptavist-

Stop trying to use "redirect" and get namecheap to do it via a proxy or direct access instead. Redirection is useless to you.

David Kepic

If I understand correctly, I changed the main domain URL target to <ip>:8081 - Jira server. But still, shows only that as before. What should I do?

Nic Brough -Adaptavist-

You need the domain to resolve to your Jira server, not a specific port.

If your Jira is running on 123.456.123.456/jira:8081, then you need davidcubesvk.com to resolve to 123.456.123.456

David Kepic

I have Jira server running on <ip>:8081 and domain is already pointing user to that <ip>. That was pre-configured.

Nic Brough -Adaptavist-

So have you changed the "context" for the connector? <jira install>/conf/server.xml has a connector in it with a context="<something>" - this <something> should be blank if you just want to use jira on davidcubesvk.com but may contain something if you want to run it on a sub-domain

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