Wallboard slideshow keeps loading

Lonneke Bakker

I cant display the wallboard slideshow because it keeps loading, there are multiple js errors in my console, how can i fix this? 

error:
Uncaught TypeError: this._getScriptsForResources(...).done is not a function
at b._resolveAsync (batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:2033)
at b.l (batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:2033)
at b.require (batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:2033)
at WRM.require (batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:2036)
at batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:4394
at l (batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:6)
at batch.js?adg3Enabled=true&globalSidebarEnabled=true&locale=en-US:6

Earl McCutcheon

Hi Lonneke,

First I have a few questions for clarification.  Are you on Cloud or Server, and does the dashboard that is failing to show the slideshow have Agile specific Gadgets (like Sprint Burndown, Agile Wallboard, Version Report, or Sprint Health)?

If you're on Jira Cloud I believe you are hitting the following BUG where calls to a large agile board are causing timeouts in the gadgets due to delays on loading the endpoint "/rest/greenhopper/1.0/rapidview":

• https://jira.atlassian.com/browse/JSWCLOUD-17079

Does a wallboard slideshow work from a different dashboard without any Agile speciffic gadgets present?

Regards,
Earl