Connection timeout with JIRA

Question

Hello All,

My requirement is that I am trying to retrieve information from another system in JIRA via a webservice call for which I am using the addon NFeed(latest version).

However when I was configuring the URL datasource in NFeed, I am getting error:

Datasource connection test failed : 'Unable to access URL 'https://my-json-server.typicode.com/khush2812/MyRepo/db' : Connection timed out: connect'

But when I open the URL in my browser, the response was quick.

Please assist.

Also note that my JIRA Server(7.6.4) is working using HTTPS.

Thanks,
Khushbu

Khushbu Jowaheer · Answer

Hi @Nicolas Esteves ,

I did raised that issues in NFeed portal.

Please see SUP-266

Regards,

Khushbu

Nicolas Esteves · Answer

Hi @Khushbu Jowaheer

This problem is handled on our support platform (https://support-software.valiantys.com/portal).

Regards,

Nicolas.