Is there a way to make the knowledge base articles suggestions clickable in the service desk widget?

Question

We using the service desk widget on our app and it works fine but is there a way to make the suggested knowledge base articles clickable to open a new window or tab ?The widget view is too small .

Laique Alhassan · Answer

Victor, I tried that already and its not possible.

Angélica Luz · Answer

Hi Laique,

I've checked that you opened a ticket with our support related to the same question.
As the question is the same, let's focus on the ticket to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms.

Regards,
Angélica

Victor Mutambuki · Answer

Laique,

you can right click the article and choose to have it open in a new window.

Victor