how to measure latency of Jira tool

Question

Hi,

we have some of the remote location for development and this remote location use the Jira.

we would like to measure the latency of this Jira tool,one way is to use performance tool in the browser but we would like to known what all other factors need to be consider in measuring this.

Thanks

DJM

Andy Heinzer · Answer

The HAR file is good tool for seeing what the browser is loading.  It might help to gather these at multiple times through the day, when loading the same page.  I'm not sure I have a better tool than that for testing the actual page load times.

You might also find value in using a traceroute command.  Such as

traceroute jira.example.com

from each geo-location your end users access Jira.  This is simple network utility that can give you more information about the number of router-hops the client traffic has to make just to reach the destination server, but it can also give you the lag or delay in ms between the client and each router that data has to traverse to reach the destination.

DJM · Answer

Hi Andy,

thanks for the reply.Actually JPT plugin which you are suggesting is more of what you recommendation or baseline we should follow where the Jira is hosted.which is good.

But in our case iam looking from client side and yes HAR we are already generating to find out the response.In short from the client side we want to measure the http traffic which you already mention to use HAR apart from HAR do you have any other way to find this. most of the users are distributed along different geographic location and definitely back bone(network) will play big role but we want to capture this log so that we can say there is demand to increase the bandwidth

Thanks

DJM

Andy Heinzer · Answer

There are some formal testing tools you might be able to utilize to measure Jira's performance.  The developer community has a post of a set of beta tools you might be able to use to test the performance of Jira itself.  Please see Jira Performance Tests (JPT) beta is now available for more details.

However those tools focus on the performance of your Jira site itself.  It sounds like from your description that you might want to focus more on the browser load times that might happen in various locations.  For that, you might want to start simpler and just Generating HAR files and analyzing web requests.  This is something that most modern browsers can do natively now.  With these kinds of HAR files, you can use various tools to analyze the results and perhaps if you gather these files from various locations you can gain better insight into the page load times at different geo-locations.

Example HAR analysis tools:

* http://www.softwareishard.com/har/viewer/
* https://www.charlesproxy.com

I hope this helps.

Andy