Tomcat is running fine but i am unable to access confluence application through browser.
Any idea what is causing the issue ?
Hi @anshu02 ,
Can you post the logs? <home directory>/logs/atlassian-confluence.log
Please have a look on below logs,
2019-02-18 14:11:01,852 WARN [http-nio-8443-exec-3] [runner.rest.common.UserScriptEndpoint] exec Script console script failed:-- referer: https://illincontest01:8443/plugins/servlet/scriptrunner/admin/console | url: /rest/scriptrunner/latest/user/exec/ | traceId: 297ea50cac72e046 | userName: dark | sr.execution.id: ef97d0fb-6b04-4193-850c-bae299da80accom.atlassian.confluence.api.service.exceptions.BadRequestException: Could not parse cql : space='snp' and type=page and ((ancestor="38984902" and label="show_in_control_table") or (parent="38984902")) order by nameat com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.performV2Search(DefaultCQLSearchService.java:329)at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.searchContent(DefaultCQLSearchService.java:195)at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.searchContent(DefaultCQLSearchService.java:143)at Script687.run(Script687.groovy:35)Caused by: org.antlr.v4.runtime.misc.ParseCancellationExceptionat org.antlr.v4.runtime.BailErrorStrategy.recover(BailErrorStrategy.java:75)at com.atlassian.querylang.antlrgen.AqlParser.orderbyField(AqlParser.java:582)at com.atlassian.querylang.antlrgen.AqlParser.orderbyClause(AqlParser.java:765)at com.atlassian.querylang.antlrgen.AqlParser.orderby(AqlParser.java:694)at com.atlassian.querylang.antlrgen.AqlParser.aqlStatement(AqlParser.java:629)at com.atlassian.querylang.lib.parserfactory.DefaultParserFactory.createParser(DefaultParserFactory.java:36)at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.createParserForInput(DefaultCQLSearchService.java:390)at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.performV2Search(DefaultCQLSearchService.java:275)... 3 moreCaused by: org.antlr.v4.runtime.FailedPredicateException: failed predicate: {fieldRegistry.isRegisteredOrderByField(getCurrentToken().getText())}?at com.atlassian.querylang.antlrgen.AqlParser.orderbyField(AqlParser.java:575)... 9 more2019-02-18 14:11:05,922 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.BaseLoginFilter] doFilter doFilter : ____ Attempting login for : '/rest/scriptrunner/latest/canned/com.onresolve.scriptrunner.canned.common.StaticCompilationChecker'2019-02-18 14:11:05,923 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.PasswordBasedLoginFilter] login login : No user name or password was returned. No authentication attempt will be made. User may still be found via a SecurityFilter later.2019-02-18 14:11:05,923 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.BaseLoginFilter] doFilter doFilter : Login completed for 'null' - os_authstatus = 'null'2019-02-18 14:11:05,924 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.SecurityFilter] doFilter doFilter : Storing the originally requested URL (atlassian.core.seraph.original.url=/rest/scriptrunner/latest/canned/com.onresolve.scriptrunner.canned.common.StaticCompilationChecker)2019-02-18 14:11:05,924 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.SecurityFilter] doFilter doFilter : requiredRoles = []2019-02-18 14:11:05,924 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.auth.DefaultAuthenticator] getUserFromSession getUserFromSession : Session found; 'dark' is present2019-02-18 14:11:05,926 DEBUG [http-nio-8443-exec-2] [atlassian.seraph.filter.SecurityFilter] doFilter doFilter : Setting Auth Context to be 'dark'2019-02-18 14:11:06,598 DEBUG [http-nio-8443-exec-5] [atlassian.seraph.filter.BaseLoginFilter] doFilter doFilter : ____ Attempting login for : '/rest/scriptrunner/latest/user/exec/'2019-02-18 14:11:06,599 DEBUG [http-nio-8443-exec-5] [atlassian.seraph.filter.PasswordBasedLoginFilter] login login : No user name or password was returned. No authentication attempt will be made. User may still be found via a SecurityFilter later.2019-02-18 14:11:06,599 DEBUG [http-nio-8443-exec-5] [atlassian.seraph.filter.BaseLoginFilter] doFilter doFilter : Login completed for 'null' - os_authstatus = 'null'2019-02-18 14:11:06,599 DEBUG [http-nio-8443-exec-5] [atlassian.seraph.filter.SecurityFilter] doFilter doFilter : Storing the originally requested URL (atlassian.core.seraph.original.url=/rest/scriptrunner/latest/user/exec/)2019-02-18 14:11:06,600 DEBUG [http-nio-8443-exec-5] [atlassian.seraph.filter.SecurityFilter] doFilter doFilter : requiredRoles = []"atlassian-confluence.log" [readonly] 168902L, 20839460C
What is the error you are getting when trying to load? From the logs you have given above there are no errors messages.
Hi @Sid
The page cannot be reached.
confpbgtest refused to connect.
Try:
ERR_CONNECTION_REFUSED
Three questions:
Hi Bill,
Thanks for your input !
I have figured out the issue, it was due to firewall configuration from network team.
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