I want to assign issues to different users automatically according to issue type after creating a new issue??
Hi najjar@vtechsystems.ca ,
This will work if you have a different workflow for each issuetype:
I would suggest adding a post-function on the create step in the workflow which assigns the ticket to the specified user.
The post-function to use is "Update Issue Field"
Then set the assignee field to the required person:
Hope that helps
najjar@vtechsystems.ca
You will do it through a post-function on the Workflow. Do you have the "Create on Transition" plugin?
Best,
Fadoua
you can use the method provided by @Bronagh Quinn but as he said this will require you have a separate worfklow for your issue types.
OR
you can use any apps/plugins. one such plugin is Automation For Jira. it is free (you can run 300 rules a month). this plugin will essentially help you create things like "if this is true" do this or do that etc. here is an example for your use case
on the left side the rule says, that when an issue is created and the issuetype is epic, then assign it to a user. you can add same for other issuetypes.
hope this helps
Hi @Gurpreet Agree that the Automation For Jira plugin would also do the trick here. We are using this plugin and I highly recommend it
Thank you so much we did it on the workflow
Thank you so much
Thank you so much.
My pleasure najjar@vtechsystems.ca ! Feel free to reach out if you have any additional questions. Thank you for accepting my answer!
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