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Backlog does not appear in on scrum board and on kanapan board

najjar@vtechsystems.ca

I have a server version not clod one and I can't find the backlog in the menu for my project?

Accepted answers

Hello,

Either Jira Software application is not installed on your Jira Server(go to cog item -> Applications) or you do not have a Jira Service Desk license (go to user management, find your user and have a look if you have a Jira Service Desk license).

najjar@vtechsystems.ca

I have installed three trial apps for one month:

1. Jira Core 8.0.0

2. JIRA Service Desk 4.0.0

3. Jira Software 8.0.0

All comments

Hello,

Either Jira Software application is not installed on your Jira Server(go to cog item -> Applications) or you do not have a Jira Service Desk license (go to user management, find your user and have a look if you have a Jira Service Desk license).

najjar@vtechsystems.ca

I have installed three trial apps for one month:

1. Jira Core 8.0.0

2. JIRA Service Desk 4.0.0

3. Jira Software 8.0.0

Did you check the menus that I mentioned in my answer?

najjar@vtechsystems.ca

Thank you so much, yes I checked and it works now

You are most welcome!

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