SD,Confluence is very slow

Question

1.Last 1 week jira is experiencing very slow ,sometimes almost dead.

2.The cpu & memory utilization is nominal which is good.

3.Other applications are hosted in the same environment but no issues in those.

So seems jira application have some issues which need to fix urgently

Looking forward for your immediate response.

Marty_yvf6sb · Answer

Hi Firas,

I'm not on the Jira team and am no expert, but I'd recommend a good place to start would be these links:

https://confluence.atlassian.com/adminjiraserver/best-practices-for-scaling-jira-software-965568706.html

https://confluence.atlassian.com/adminjiraserver/performance-and-scale-testing-965568707.html

https://confluence.atlassian.com/jirakb/scaling-jira-faq-269979759.html

Firas AlTamimi · Answer

Thanks for the response.

As requested please find below comments:

- Which Jira version? JIRA Service Desk 3.16.0

- Which OS? Server 2016

- Which database? MS SQL

- Any changes to the environment (Memory, Disk,..)? no

- Number of users? 150

- As you pointed out, which other applications are hosted? No application in the current vm ,but other vm using different app has no issues as we have with jira .Our environment has no slowness

JP _AC Bielefeld Leader_ · Answer

Hi Firas,

you should give us some more information:

- Which Jira version?

- Which OS?

- Which database?

- Any changes to the environment (Memory, Disk,..)?

- Number of users?

- As you pointed out, which other applications are hosted?

Without this info, you probably won't get an answer...

Best

JP