Database connection failed when I try to log on

Question

I have just now installed Confluence but get Database: Database connection failed when I try to log on.

I am trying to run it on a laptop via http://localhost:8090/

Zak Laughton · Answer

Hi Mike,

Based on the "File corrupted while reading record" error, it looks like the embedded database has become corrupt somehow. The "recovery tool" the error is likely referring to is the H2 database recovery tool (though I don't recommend going through this effort, since it is a brand new installation). There may be something wrong with the files used to install. If this is a brand new install, I'd completely delete the current install, then redownload and restart the install. If possible, install on a supported database, which will be a bit more stable.

ashcoding · Answer

Hi Zak, Thanks for responding so quickly. It's the built-in database that comes with Confluence. I haven't been able to run Confluence or create an account with userid and password. The confluence.cfg.xml file contains: - sa I'm getting the following in the log: - org.h2.jdbc.JdbcSQLException: File corrupted while reading record: null. Possible solution: use the recovery tool [90030-196] What recovery tool? Mike

Zak Laughton · Answer

Hi Michael!

So you're receiving a "Database connection failed" on your new Confluence installation.

* What kind of database is it?
* Using a third-party database connection tool, are you able to connect to the database using the same credentials you entered into Confluence?
* Check the logs at <confluence-home>/logs/atlassian-confluence.log. Do you see any errors that give a more specific issue with the connection? (e.g. Invalid credentials, connection refused, etc.)

– Zak