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notification to DL when new email arrives in service desk?

Pierre Walsh

Does anyone know how to do this?

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Ben Poulson

What do you mean by DL?

Pierre Walsh

a mail group

Ben Poulson

@Pierre Walsh

That's something you probably want to configure in the email account, rather than in jira itself. i.e. if jira is monitoring jira@company.com, you could set up jira@company.com to forward all new emails to distributionlist@company.com

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